Question 1

Does the Kudo eSIM work in Colombia without roaming fees?

Accepted Answer

Yes. The eSIM connects to local networks in Colombia, so you browse at local rates with no roaming charges and no surprise bills. You only pay for the plan you choose, and fast data works the moment you arrive.

Question 2

How quickly can I activate my eSIM for Colombia?

Accepted Answer

Instantly. The moment you pay, your QR code arrives within seconds. Scan it once and the eSIM connects automatically when you land in Colombia and turn on your phone. You can even set everything up at home before you travel.

Question 3

When does my Colombia eSIM validity start?

Accepted Answer

Your plan starts counting only when the eSIM first connects to a network in Colombia, not when you buy it. So you can purchase days or weeks ahead without losing a single day. The clock starts when your trip does.

Question 4

Will the eSIM work on my iPhone or Android in Colombia?

Accepted Answer

Yes, on any eSIM-ready phone, including iPhone XS and newer, Google Pixel 3 and newer, and Samsung Galaxy S20 and newer. To check yours, open your phone settings and look for 'eSIM' or 'Add Cellular Plan'.

Question 5

Can I keep my own number while using the eSIM in Colombia?

Accepted Answer

Absolutely. The Kudo eSIM runs alongside your normal SIM, so you keep getting calls and texts on your usual number while the eSIM handles data in Colombia. No SIM swapping and nothing to miss.

Question 6

What happens if I run out of data in Colombia?

Accepted Answer

On fixed-GB plans you can top up or add a new plan in seconds from the Kudo app, with no new QR code needed. On unlimited plans you never fully run out: you keep full speed up to your daily limit, then a slower speed until it resets the next day.

Question 7

How fast is the internet, and is there a speed limit in Colombia?

Accepted Answer

Fixed-GB plans run at full 5G or LTE speed with no artificial cap, on the same networks locals use in Colombia. Unlimited plans give you high speed up to the daily amount you pick, then a reduced speed for the rest of the day.

Colombia eSIM

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Frequently asked questions about Colombia