Question 1

Does the Kudo eSIM work in Europe + Region without roaming fees?

Accepted Answer

Yes. The eSIM connects to local networks in Europe + Region, so you browse at local rates with no roaming charges and no surprise bills. You only pay for the plan you choose, and fast data works the moment you arrive.

Question 2

How quickly can I activate my eSIM for Europe + Region?

Accepted Answer

Instantly. The moment you pay, your QR code arrives within seconds. Scan it once and the eSIM connects automatically when you land in Europe + Region and turn on your phone. You can even set everything up at home before you travel.

Question 3

When does my Europe + Region eSIM validity start?

Accepted Answer

Your plan starts counting only when the eSIM first connects to a network in Europe + Region, not when you buy it. So you can purchase days or weeks ahead without losing a single day. The clock starts when your trip does.

Question 4

Will the eSIM work on my iPhone or Android in Europe + Region?

Accepted Answer

Yes, on any eSIM-ready phone, including iPhone XS and newer, Google Pixel 3 and newer, and Samsung Galaxy S20 and newer. To check yours, open your phone settings and look for 'eSIM' or 'Add Cellular Plan'.

Question 5

Can I keep my own number while using the eSIM in Europe + Region?

Accepted Answer

Absolutely. The Kudo eSIM runs alongside your normal SIM, so you keep getting calls and texts on your usual number while the eSIM handles data in Europe + Region. No SIM swapping and nothing to miss.

Question 6

What happens if I run out of data in Europe + Region?

Accepted Answer

On fixed-GB plans you can top up or add a new plan in seconds from the Kudo app, with no new QR code needed. On unlimited plans you never fully run out: you keep full speed up to your daily limit, then a slower speed until it resets the next day.

Question 7

How fast is the internet, and is there a speed limit in Europe + Region?

Accepted Answer

Fixed-GB plans run at full 5G or LTE speed with no artificial cap, on the same networks locals use in Europe + Region. Unlimited plans give you high speed up to the daily amount you pick, then a reduced speed for the rest of the day.

Europe + Region eSIM

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Frequently asked questions about Europe + Region