KudoSIM internet packages for the Balkans, Europe and the World
Frequently asked questions about eSIM and KudoSIM
of Kudo eSIM Find answers to all your questions about eSIM, internet packages in Europe, the Balkans and Kosovo, and the easiest way to activate them.
What is an eSIM?
An eSIM is a digital SIM card built into your phone. You don't need a plastic SIM card, it activates by scanning a QR code and works immediately.
Does KudoSIM work in Kosovo and abroad?
Yes. KudoSIM covers Kosovo and over 190 countries, including Europe, the US and the Balkans. The packages are designed for travelers who want fast internet without expensive roaming.
How can I install an eSIM from KudoSIM?
Buy a package on the app or website.
You will receive a QR code in your email.
Scan it with your phone.
The Internet is ready for use.
Can I keep my existing number?
Yes. Your KudoSIM eSIM is used for internet only. Your primary number (for calls and SMS) remains active.
Does eSIM work on all phones?
It works on all phones that accept eSIM. You can see the list of phones that work with eSIM here.
What happens if I run out of internet?
You can recharge the same eSIM directly from the KudoSIM application or from the web, without the need for a new code, to recharge directly click here
How do I check how much internet I have left?
Open the app. Kudo eSIM and there you can see your internet balance in real time or directly here on the website at the balance.
Can I use hotspot with KudoSIM?
Yes, all of our packages allow hotspot/internet sharing.
Unlike unlimited packages, they are not recommended due to telecommunications regulators.
Is it cheaper than roaming?
It is definitely cheaper than regular roaming, so you will save money but you will have faster internet options anywhere in the world, in Europe and the world.
How can I get technical assistance?
If you encounter any problems, you can contact our 24/7 support in the app or on our official website via LIVE CHAT or Whatsapp.