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KudoSim provides a simple and powerful eSIM solution for individual consumers and enterprises that provides cellular roaming services for phone calls and internet bandwidth, while offering its users different roaming service options by connecting to international and local roaming service providers to enable its users to utilize the best roaming plan. This website is available through: KudoSim | About us, (or any linked domains) (the “Website”). By registering an account or otherwise using or accessing, visiting, or using any part of our Website, our application as may be updated from time to time, (eSIM product(s) and related services (collectively the “Services”) you understand and agree to the terms of this policy. Please read this policy carefully.
The Website and related Services are operated by KudoSim L.L.C, incorporated in the State of Delaware, and their affiliates (the “Company,” “KudoSim,” “we,” or “us”).
This privacy policy provides you with information about how we handle and protect the Personal Information (as defined below) that we collect, use, or otherwise process about any user that accesses and engages with our Website and Services (referred to as “User,” “you,” or “your”). This Website is not intended to be used by children under the age of 18.
The use of certain functionalities within our Website and Services may require registration or submission of certain Personal Information, as described in this privacy policy. You have no legal requirement to provide us your Personal Information. We collect, process, and retain your Personal Information only if you choose to access and engage with our Website and/or Services in accordance with this privacy policy.
Children’s Privacy
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us at info@kudosim.com.
Automated Decision-Making and Profiling
We do not use your Personal Information for automated decision-making or profiling.
User Rights Under GDPR/CCPA
If our processing of your Personal Information is subject to the GDPR or CCPA, you are entitled to request:
•Confirmation whether or not Personal Information about you is being processed.
•Access to your Personal Information.
•Correction or deletion of your Personal Information.
•Restriction of processing of your Personal Information.
•Objection to processing of your Personal Information.
•Data portability (transfer of your Personal Information to a third party).
To exercise these rights, please contact us at info@kudosim.com. We will respond to your request within a reasonable timeframe.
Your Consent
Please read this privacy policy carefully to understand how we handle your Personal Information. By accessing or browsing the Website and Services, or otherwise sharing your Personal Information with us, you confirm that you have read and understood the terms of this privacy policy and our Terms & Conditions. If you do not agree to this privacy policy, please discontinue and avoid accessing and using our Website and Services.
When you engage with our Website and Services, we will collect Personal Information from you for the purposes detailed in this Privacy Policy. We hereby inform you that you have no legal obligation to provide us with any Personal Information (or any other data) and the provision of it is solely based on your free will. However, if you don’t provide us with your Personal Information, we will not be able to provide you with our services, and some aspects of the Website may not be available to you.
Where applicable, by using the Website and Services and uploading Personal Information to the Website or Services, you hereby represent, acknowledge, and provide your informed consent to the following: (i) the Personal Information is yours or if it relates to a third party, you have the legal right to provide us with it, and that it is complete, accurate, and true; (ii) the Personal Information you provide will be stored in our database(s) and will be processed by us (including third parties acting on our behalf as specified further below, such as cloud computing services), also outside your jurisdiction, such as outside of the European Economic Area (EEA). These countries’ data protection laws do not always offer the same level of protection for Personal Information as offered in the EEA. We will, in all circumstances, safeguard Personal Information as set out in this Privacy Policy and for the purposes specified below.
Key Definitions
“Applicable Privacy Laws”: means the General Data Protection Regulation (EU) 2016/679 (“GDPR”); European Union Member State laws, rules, and guidelines implementing or supplementing the GDPR, as amended from time to time and to the extent applicable to the Company; and any other applicable privacy or other law to the extent applicable to the Company, including the relevant privacy laws and regulations of the United States, such as the California Consumer Privacy Act (CCPA) and any other applicable guidelines, standards, and/or instructions published by the relevant authorities in effect from time to time relating to data security and data privacy.
“Personal Information” refers to information about a living individual, which means that they can be identified (a) from that data, or (b) from that data and any other information which is, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person or could in the future, come into the possession of the data controller, and as provided in this Privacy Policy below.
“Data Controller” refers to the person, organization, public authority, agency, or other body who, either alone or with others, determines the purposes for which and the manner in which any Personal Information is to be processed, and defines the controls required for such processing.
“Data Processor” refers to any person or organization (other than an employee of the Data Controller) who undertakes the processing of Personal Information on behalf of the Data Controller.
“Processing” refers to any operation which is performed upon or applied to Personal Information, whether undertaken manually or by automated means, including its acquisition, organization, storage, retrieval, consultation, amendment, availability, disclosure, erasure, or destruction.
“Supervisory Authority” refers to: (a) the national data protection authority of each EEA country, responsible for enforcing GDPR within their own nation; (b) any similar regulatory authority responsible for the enforcement of Data Protection Laws and Regulations outside of Europe; or (c) in the United States, the relevant privacy authorities such as the Federal Trade Commission (FTC) and the relevant state privacy authorities. The Supervisory Authority is also the reporting point for data breach notifications and for conducting investigations.
Your Data Controller
When accessing and using our Website and Services, KudoSim L.L.C is your data controller. If you have any questions, concerns, complaints, or comments regarding our data practices, please get in touch with us:
KudoSim L.L.C at: info@kudosim.com
Section 1: What Personal Information do we collect about you?
Section 2: Use of Cookies and tracking technologies
Section 3: How do we use the Personal Information we collect about you?
Section 4: What is our legal justification for using your Personal Information?
Section 5: With whom do we share your Personal Information?
Section 6: Direct Marketing
Section 7: How is your Personal Information transferred outside of the EEA?
Section 8: How long do we keep your Personal Information for?
Section 9: How do we keep your Personal Information secure?
Section 10: What rights do you have regarding your Personal Information?
Section 11: Does this privacy policy apply to third party links?
Section 12: How do we approach changes to this privacy policy?
Section 13: Governing Law and Jurisdiction
Section 14: Contact us
Section 1: What Personal Information do we collect about you?
We collect and process the following Personal Information from you when you access, engage, or use our Website and Services:
•Contact Information: Name, email address, phone number, device number, eSIM ICCID, and any other information you choose to provide.
•Website and Technical Information: Details of your visits to our Website, IP address, location data, device information, and other communication data.
•Payment Information: Transaction and payment information processed by a PCI-certified third-party payment service provider.
•Information from Other Sources: Information obtained from third parties and combined with information we collect through our Services.
Section 2: Use of Cookies and Tracking Technologies
We use cookies and tracking technologies to help make our Website usable, improve user experience, and for necessary functionality. This includes:
•Necessary Cookies: Enable basic functions like page navigation and access to secure areas.
•Preferences Cookies: Remember information that changes the way the website behaves or looks, like your preferred language or region.
You can manage cookies through your browser settings. For more information, visit: About Cookies.
Section 3: How do we use the Personal Information we collect about you?
We use your Personal Information for the following purposes:
•To provide and operate our Website and Services
•To improve, personalize, and expand our Website and Services
•To understand and analyze your use of our Website and Services
•To develop new products, services, features, and functionality
•To process payments through a PCI-certified payment vendor
•To communicate with you, respond to your inquiries, and provide support
•To send you marketing and promotional materials (with your consent)
•To comply with legal obligations and protect our legal rights
Section 4: What is our legal justification for using your Personal Information?
Our legal bases for processing your Personal Information include:
•Performance of a contract: To provide and manage our Website and Services
•Compliance with legal obligations: To meet our legal and regulatory requirements
•Legitimate interests: For business development, marketing, and ensuring the security of our Website and Services
•Consent: For specific purposes where you have provided your consent
Section 5: With whom do we share your Personal Information?
We share your Personal Information with:
•Service Providers: Trusted third parties who provide technical, logistical, and administrative services
•Legal Requirements: Authorities, regulators, and law enforcement bodies as required by law
•Marketing: Authorized third-party service providers for marketing and promotional activities
Section 6: Direct Marketing
If you provide us with your contact details, you consent to receive marketing information about our products and Services. You can opt-out at any time by clicking on the “unsubscribe” link in any marketing email or by contacting us at info@kudosim.com.
Section 7: How is your Personal Information transferred outside of the EEA?
Your Personal Information may be transferred, stored, and processed outside the EEA, including in the United States. We ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses or adequacy decisions by the European Commission.
Section 8: How long do we keep your Personal Information for?
We retain your Personal Information only as long as necessary to provide our Services or as required by law. If you withdraw your consent, we will erase your data unless it is required for legal purposes.
Section 9: How do we keep your Personal Information secure?
We implement appropriate technical and organizational measures to protect your Personal Information against unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or storage is completely secure.
Section 10: What rights do you have regarding your Personal Information?
You have the right to:
•Access and receive a copy of your Personal Information
•Correct or update your Personal Information
•Delete your Personal Information
•Restrict the processing of your Personal Information
•Object to the processing of your Personal Information
•Transfer your Personal Information to a third party (data portability)
To exercise these rights, contact us at info@kudosim.com.
Section 11: Does this privacy policy apply to third-party links?
Our Website may contain links to third-party websites. This privacy policy does not apply to those websites. We are not responsible for the content or privacy practices of third-party websites.
Section 12: How do we approach changes to this privacy policy?
We may update this privacy policy from time to time. Any changes will be posted on this page with the “last updated” date. Your continued use of our Website and Services after any changes constitutes your acceptance of the updated policy.
Section 13: Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of the State of Delaware, USA. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Delaware.
Section 14: Contact us
If you have any comments or questions regarding this privacy policy or our data practices, please contact us at:
KudoSim L.L.C
651 N Broad St, Suite 201
New Castle Landing Drive
Delaware DE 19709
USA
Phone: +1 740 990 2220
Email: info@kudosim.com
